Privacy Policy
At 431roofing.com, accessible from 431roofing.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by 431roofing.com and how we use it.
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.
This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in 431roofing.com. This policy is not applicable to any information collected offline or via channels other than this website.
Consent
By using our website, you hereby consent to our Privacy Policy and agree to its terms.
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.
This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in 431roofing.com. This policy is not applicable to any information collected offline or via channels other than this website.
Information we collect
The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.
If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.
When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.
When you submit a form on our website (such as a contact or estimate request form), we collect the information you enter, such as your name, email address, phone number, and any message content. This data is used solely to respond to your inquiries, provide quotes or services, and maintain customer support records.
How we use your information
We use the information we collect in various ways, including to:
- Provide, operate, and maintain our website
- Improve, personalize, and expand our website
- Understand and analyze how you use our website
- Develop new products, services, features, and functionality
- Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
- Send you emails
- Find and prevent fraud
Handling of Phone Numbers
Statement of Non-Sharing
We respect your privacy and will not share your phone number with third parties unless required by law or with your explicit consent.
Text Message Frequency
We may use your phone number to send text messages for various purposes, including but not limited to appointment reminders, service updates, promotional offers, and responses to inquiries. The frequency of text messages may vary, but on average, we send approximately five text messages per month or in response to inquiries.
Message and Data Rates May Apply Disclosure
When you provide your phone number for text message communication, you acknowledge that standard message and data rates may apply according to your service plan with your mobile carrier. You are responsible for any costs or fees associated with text message usage.
Log Files
431roofing.com follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.
Cookies and Web Beacons
Like any other website, 431roofing.com uses “cookies”. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.
Microsoft Clarity & Behavioral Tracking
We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.
Google Tools & Tracking Technologies
We use various Google tools to understand how users interact with our website, optimize performance, and deliver relevant advertising. These tools may use cookies, tags, or similar technologies to collect data about your interaction with our website.
Google Analytics
We use Google Analytics to collect anonymized data such as your IP address, browser type, pages visited, time spent on pages, and referring websites. This helps us analyze traffic patterns and improve the functionality and user experience of our website. Learn more about how Google collects and processes data here: Google’s Partner Sites Policy.
Google Tag Manager
We use Google Tag Manager (GTM) to deploy and manage marketing and analytics tools (like Google Analytics and Ads) on our website. GTM itself does not collect personal information, but it allows us to load scripts and tags that may collect usage data for analytics, tracking, or advertising purposes.
Google Ads
We use Google Ads to promote our services and may implement conversion tracking and remarketing features. This means ads may be shown to you based on your past interactions with our website. Cookies help us understand ad performance and tailor future advertising.
Google Search Console
We use Google Search Console to monitor our site’s performance in Google Search. This helps us understand how users find our website and improve visibility. Search Console does not collect personal data about users.
Meta Pixel (or other tracking tech)
We use the Meta (Facebook) Pixel to measure the effectiveness of our Facebook and Instagram advertising campaigns. This tool allows us to understand your actions on our website after interacting with our ads. The data collected is anonymous to us but may be linked to your Meta account if you are logged in. This helps us optimize our ads and create relevant audiences for future campaigns.
To learn more about how Meta collects and uses your data, please visit the Facebook Data Policy. You can manage your ad preferences at Facebook Ad Settings.
Additional Tracking & Analytics Tools
TikTok Pixel
We use the TikTok Pixel to track and analyze the performance of our TikTok advertising campaigns. It helps us understand how users interact with our site after viewing or clicking on a TikTok ad. This data enables us to improve ad targeting and measure conversions. For more information, please visit the TikTok Privacy Policy.
LinkedIn Insight Tag
We use the LinkedIn Insight Tag to monitor the effectiveness of our LinkedIn advertising campaigns. It enables us to track conversions, retarget website visitors, and gain insights into audience demographics. The data collected is aggregated and does not personally identify you. Learn more by visiting the LinkedIn Privacy Policy.
Hotjar
We use Hotjar to better understand user behavior on our website through tools like heatmaps, session recordings, and surveys. Hotjar collects non-personal information, including anonymized IP addresses, device type, browser information, and on-page interactions. This helps us improve the user experience. For more information, visit Hotjar’s Privacy Policy.
Third Party Privacy Policies
431roofing.com’s Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.
You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites.
Canadian Privacy Law (PIPEDA)
431roofing.com operates in Canada and is subject to the Personal Information Protection and Electronic Documents Act (PIPEDA). This federal privacy law governs how we collect, use, and disclose personal information in the course of our commercial activities.
As a Canadian resident, you have the right to:
Access your personal information held by us
Request corrections to any inaccurate or incomplete data
Withdraw consent to the use of your personal data, where applicable
File a complaint with the Office of the Privacy Commissioner of Canada if you believe your rights have been violated
To exercise your rights under PIPEDA or for questions about how we handle your personal information, please contact us at info@431roofing.com.
GDPR Data Protection Rights
While we are based in Canada, we recognize some visitors may access our website from the European Union. We include this section to outline rights granted under the GDPR, where applicable.
The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
Data Retention & Deletion
We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When information is no longer needed, it is securely deleted or anonymized.
You may request deletion of your personal data at any time by contacting us at info@431roofing.com. Please note that in some cases, we may retain limited information for recordkeeping, legal compliance, or fraud prevention purposes.
Children’s Information
Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.
431roofing.com does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately, after they are posted on this page.
Our Privacy Policy was created with the help of the Privacy Policy Generator.
Contact Us
If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at info@431roofing.com